Your Kartra account time zone determines how dates and times are displayed and used across your account, including scheduled emails, calendar availability, and other time-sensitive activities.
You can also choose whether your account displays time in a 12-hour or 24-hour format.
Change your account time zone
To update your time zone:
Go to Settings > Account settings in the bottom-left navigation menu.
Locate the Time zone setting.
Select your preferred time zone.
Choose your preferred time format: 12-hour or 24-hour.
Click Save to apply your changes.
What does your account time zone affect?
Your selected time zone is used across several Kartra features, including:
Emails: Scheduling marketing emails and automated communications.
Calendars: Managing booking availability and appointment times.
Memberships: Scheduling the release of membership content.
Payments: Displaying transaction dates and times.
Analytics: Displaying dates and times in most account reports.
Note: Some analytics views, particularly certain Advanced Filters, may display timestamps in Eastern Time (ET) instead of your selected account time zone. This is related to how Kartra processes and stores certain data.
Time zones for calendar bookings
When configuring a calendar, you can allow registrants to select their own time zone so that available booking slots are displayed in their local time.
For example, if your calendar is configured in Eastern Time but a registrant selects Central European Time, the available appointment slots will be displayed in Central European Time.
