To reset a forgotten account password:
Go to the Kartra account login page: https://app.kartra.com/login
Click Forgot password
Enter the email address associated with your account
If you're not sure what the email address is, look for a recent subscription invoice. Billing notifications for your account are always sent to the primary email address on file.
If you enter an email address that is not associated with an account, you will not receive an email.
Click Continue
Check your email inbox for a message from Kartra and click the change link
Create a new, strong password that is not used on other websites. Your password must contain:
At least 8 characters
At least 3 of the following:
Lower case letters (a-z)
Upper case letters (A-Z)
Numbers (0-9)
Special characters (e.g. !@#$%^&*)
The email should be in your inbox within a few minutes. If you do not see it, please check your spam and/or promotion folders.
Add [email protected] as a safe sender in your email inbox to help ensure you receive all account-related notifications and emails.