Your Kartra account currency determines the currency used for your product checkouts and payment transactions.
Only one currency can be selected per Kartra account, and it applies to all products. In most cases, you should select the local currency of the country where you do business.
Important: To help prevent checkout errors, your Kartra account and payment processor should be configured to use the same currency.
Change your account currency
To set or update your account currency:
Go to Settings > Account settings in the bottom-left navigation menu.
Locate the Currency dropdown under Profile settings.
Select your preferred currency.
Click Save to apply your changes.
Your selected currency will apply to new product purchases and transactions.
Existing recurring subscriptions
Changing your account currency does not update active recurring subscriptions.
Subscriptions continue to be billed in the original currency selected when the customer made their purchase. The currency of an active subscription cannot be changed.
For example, if a customer purchased a subscription in USD and you later changed your account currency to EUR, that customer's existing subscription would continue to be billed in USD.
Supported currencies
USD United States Dollar
CAD Canadian Dollar
AUD Australian Dollar
GBP Pound Sterling
EUR Euro
CHF Swiss Franc
BRL Brazilian Real
NZD New Zealand Dollar
SEK Swedish Krona
NOK Norwegian Krone
HKD Hong Kong Dollar
SGD Singapore Dollar
DKK Danish Krone
INR Indian Rupee
PLN Polish Zloty
RUB Russian Ruble
PHP Philippine Peso
MYR Malaysian Ringgit
THB Thai Baht
MXN Mexican Peso
ILS Israeli New Shekel
RON Romanian Leu
Frequently asked questions
Can I use different currencies for different products?
Can I use different currencies for different products?
No. Each Kartra account supports one account currency, which applies across all products.
Will changing my account currency affect existing subscriptions?
Will changing my account currency affect existing subscriptions?
No. Active recurring subscriptions continue to be billed in their original currency, even after you change your account currency.
Can I change the currency of an active recurring subscription?
Can I change the currency of an active recurring subscription?
No. The currency of an active subscription cannot be changed.