Kartra Support
Submit a ticket
My tickets
Welcome
Login
Sign up
Home
Solution home
Learn Kartra
Enter your search term here...
Search
Learn Kartra
Get familiar with Kartra's features and functions.
Quick Start Guides
Migrate your business to Kartra
Build an email subscriber list
Let’s get started! Launching with Kartra Campaigns
Products
Intro to Products
Product pricing structures
How recurring billing works
Testing products
Create a product upsell funnel
View all (12)
Managing Sales & Customers
Activate self-service billing for your customers
Help customers use self-service billing
Payment failure and retry cycle
Troubleshoot declined payments
Manage a canceled subscription
View all (11)
Affiliates
Create an affiliate program
Share your affiliate sign-up page
Managing affiliates
Paying affiliate commissions
Contacts, Lists, & Tags
Guide to Email List Maintenance
Intro to Lists
Intro to Tags
Contact profile
Contact scoring
View all (17)
Email & SMS (Broadcasts and Sequences)
Transactional vs Commercial Email: What’s the Difference?
Targeting your email recipients
Email or SMS broadcasts
Clone an email or SMS
Email gateway DKIM warning
View all (16)
Automation
Basic vs advanced automation
Advanced automation IF triggers
Basic automation IF triggers
Automation AND conditions
Automation THEN actions
View all (6)
Pages & Sites
Quick Start: Pages
Best Practices: Page Builder
Page sections, columns, and components
Edit pages and templates
Using Kartra AI in Pages
View all (22)
Forms
Create custom fields
Prevent spam with double opt-in
Share a Kartra form on an external page
Send a welcome gift or bonus with opt-in
Automation based on custom field response
Memberships & Courses
Intro to Memberships
Managing members
Membership comments
Add categories and posts
Add a host or author to memberships
View all (12)
Webinars
Scheduling options
Basic Configuration
Manage an existing webinar
Event Type: Right Now
Event Type: Always On
View all (16)
Media
Managing images
Uploading files
Optimize your videos
Add chapter segments to a video
Add closed captions to a video
View all (7)
Calendars
Intro to Calendars
Sync availability across Kartra calendars
Sync availability with Google calendars
Send meeting link in calendar confirmation email
Calendar alert: No more appointments available
Surveys & Quizzes
Intro to Surveys
Add quizzes to a course
Automate based on quiz score
Set quiz scoring
Send survey answers to a lead
View all (6)
Helpdesks
Answering tickets
Enable ticket submission by email
Create a knowledge wiki for your customers
Customize ticket notification emails
Add billing support to a helpdesk
Funnel Maps
Funnel Mapping, Simulation, and Analysis
Create a visual funnel map
Simulate funnel traffic and conversion
Configure real-time analytics
What are UTM parameters?
View all (8)
Campaigns
Intro to Campaigns
Using campaign templates
Package a campaign
Share a campaign
Import a campaign with share code
View all (7)
Analytics & Tracking
Intro to cookie tracking
Tracking links
Tracking link goals
Track visits on external pages
External page tracking code
View all (8)