Learn how to create a survey or quiz in Kartra to collect responses, segment your audience, and trigger follow-up actions automatically.
Surveys in Kartra are flexible tools you can use for feedback, lead generation, assessments, or personalization. This guide walks you through the full setup at a high level, with links to more detailed steps where needed.
Step 1: Create a new survey
To get started:
- Go to Contacts > Surveys
- Click + New survey
- Enter a name for your survey
- Choose your survey type:
- Traditional survey
- Scored quiz
- Personality quiz
To enter the survey builder, edit the Content module in the Questions tab.
Step 2: Add and configure questions
Inside the survey builder, you’ll create your questions and define how responses are collected.
Learn more about adding questions to a survey.
Step 3: Customize the survey experience
Use the builder’s sidebar and top menu to control how your survey looks and behaves.
You can:
- Add an intro cover
- Enable identification (required to track responses and trigger automations)
- Define the success step(s):
- Show a message
- Redirect to another page
Pro tip
You can reward users after they complete a quiz by enabling a certificate within the success message.
From the top menu, you can also:
- Preview your survey on desktop, tablet, and mobile
- Choose between horizontal (one question per step) or vertical (all questions on one page)
- Set your accent color
Step 4 (optional): Use branched paths
If you want to personalize the survey flow, you can use branching.
This allows you to:
- Show different questions based on answers
- Skip irrelevant questions
- End the survey early for certain responses
Note: Branching is only available for traditional surveys.
Learn about branched paths.
Step 5 (optional): Configure quiz scoring
If you're creating a scored or personality quiz, you can assign values to answers.
- Scored quizzes → mark correct answers
- Personality quizzes → assign positive or negative values
Learn how to set up quiz scoring.
Step 6: Configure settings and automations
Once your questions are ready, exit the builder and continue with the remaining tabs in the configuration wizard.
In Settings:
- Add a description or logo
- Enable or disable confirmation emails
- Include dynamic variables like survey score in emails
In Automations:
You can trigger actions when someone completes the survey, such as:
- Adding tags
- Subscribing to a list or sequence
- Granting access to content
Learn how to automate based on quiz scores.
View results and analytics
After publishing your survey, you can track performance and responses.
- Go to Contacts > Surveys > Analyticsto see:
- Visitors
- Completion rates
- Average completion time
- Scores
- Open a survey and go to Responsesto:
- View individual submissions
- Analyze answers
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