Learn how to create a survey or quiz in Kartra to collect responses, segment your audience, and trigger follow-up actions automatically.

Surveys in Kartra are flexible tools you can use for feedback, lead generation, assessments, or personalization. This guide walks you through the full setup at a high level, with links to more detailed steps where needed.


Step 1: Create a new survey

To get started:

  1. Go to Contacts > Surveys
  2. Click + New survey
  3. Enter a name for your survey
  4. Choose your survey type:
    • Traditional survey
    • Scored quiz
    • Personality quiz

To enter the survey builder, edit the Content module in the Questions tab.


Step 2: Add and configure questions

Inside the survey builder, you’ll create your questions and define how responses are collected.

Learn more about adding questions to a survey.


Step 3: Customize the survey experience

Use the builder’s sidebar and top menu to control how your survey looks and behaves.

You can:

  • Add an intro cover 
  • Enable identification (required to track responses and trigger automations)
  • Define the success step(s):
    • Show a message
    • Redirect to another page

Pro tip

You can reward users after they complete a quiz by enabling a certificate within the success message. 

From the top menu, you can also:

  • Preview your survey on desktop, tablet, and mobile
  • Choose between horizontal (one question per step) or vertical (all questions on one page)
  • Set your accent color

Step 4 (optional): Use branched paths

If you want to personalize the survey flow, you can use branching.

This allows you to:

  • Show different questions based on answers
  • Skip irrelevant questions
  • End the survey early for certain responses

Note: Branching is only available for traditional surveys.

Learn about branched paths.


Step 5 (optional): Configure quiz scoring

If you're creating a scored or personality quiz, you can assign values to answers.

  • Scored quizzes → mark correct answers
  • Personality quizzes → assign positive or negative values

Learn how to set up quiz scoring.


Step 6: Configure settings and automations

Once your questions are ready, exit the builder and continue with the remaining tabs in the configuration wizard.

In Settings:

  • Add a description or logo
  • Enable or disable confirmation emails
  • Include dynamic variables like survey score in emails

In Automations:

You can trigger actions when someone completes the survey, such as:

  • Adding tags
  • Subscribing to a list or sequence
  • Granting access to content

Learn how to automate based on quiz scores.


View results and analytics

After publishing your survey, you can track performance and responses.

  • Go to Contacts > Surveys > Analyticsto see:
    • Visitors
    • Completion rates
    • Average completion time
    • Scores
  • Open a survey and go to Responsesto:
    • View individual submissions
    • Analyze answers
Important:

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