Want to send more than one digital file after a purchase or free sign-up? You’ve got options. Kartra makes it easy to deliver files by email, on download pages, or inside password-protected memberships.

If you're sharing multiple digital files—like a workbook, checklist, or video—you need a simple way to get everything to your audience at once. Whether it’s for a paid product or a freebie, this guide will walk you through the best ways to deliver your files so people get what they need without any hassle.

Start by choosing how people will access your files:

  • Send files by email: Deliver download links through automated emails.
  • Use a success page: Add download buttons to your Thank You or Success Pages.
  • Create a membership site: Let clients log in and access files from a course or resource hub.

After that, we’ll cover how to package and host your files to make delivery smooth and secure.

Key details

  • Upload files up to 999MB in Kartra’s Media Center.
  • Use cloud storage (Google Drive, Dropbox, OneDrive) for larger files.
  • Package multiple files in a ZIP folder for easier downloads.
  • Pick your delivery method based on how secure or accessible you want the experience to be.

Step 1: Choose how to deliver your files

The best method for delivering your files depends on what your goals are.

  • Do you want to ensure secure delivery after a purchase?
  • Do you want to make it easy for people to find free downloads?
  • Do your customers need ongoing access to files?

Send files by email

Best for simple delivery after a purchase or sign-up.

  • Customers get the files directly in their inbox
  • No need to send them to a page

How to set it up:

  1. Copy your file links (from Kartra or a cloud service).
  2. Go to Marketing > Sequences.
  3. Open a sequence and edit the email step where you want to add the download links.
  4. Add links to your email message body.
  5. Check the sequence starting rule to ensure that contacts will be added to it based on the sign-up or purchase action you want to send the files in response to.

Pro tip

Limit to 5 file links in an email to avoid triggering spam filters. For more, link to a single ZIP file or cloud-storage folder instead.

Add download buttons to a success page

Best for lead magnets and free downloads:

  • Makes access instant and smooth
  • Avoid concerns about email delivery or getting buried in the inbox
  • In Kartra, any form, checkout, webinar, or other lead-capture tool gives you the option to set a custom success page. You can use this page to share your downloads right after someone signs up or buys.

How to set it up:

  1. Create a Thank You or Success page.
  2. Add download buttons and link them to your files.
  3. Link the page in the settings for your form, product, webinar, calendar, or survey. When someone submits the form associated with the asset, they’ll be redirected to its success page.

Pro tips

  • Use a page template with buttons already built in to create a page quickly.
  • Want to limit access? Use a redirect for visitors to the page who don’t have a specific tag (so only those who signed up can see it).

Give access through a membership site

Best for courses or long-term access to multiple resources:

  • Customers log in anytime to find what they need
  • Great for organizing a lot of content in one place
  • Optional password-protection for maximum security

How to set it up:

  1. Go to Memberships > All Memberships.
  2. Create or edit a membership.
  3. Add download buttons or resource blocks to a post and link to your files.
  4. Configure access to the membership:

Step 2: Package your files

Before uploading anything, decide how your audience should receive the files:

Share individual links

  • Best if customers need to download each file separately
  • Simple for small sets of files
  • Save each file in a widely supported format—like PDF, DOCX, PNG, or JPG—so it works for the widest possible audience.

Bundle into a ZIP file

  • Best if you want to make it easy to download everything at once
  • Combines multiple files into one download
  • Ideal when sending lots of files

How to do it:

  1. Create a ZIP folder on your computer.
  2. Add all the files you want to include.
  3. Save the ZIP—it’s now ready to upload.

Pro tip

Avoid attaching ZIP files to emails—some inboxes block them. Always send a link to download the ZIP file instead.

Need help with ZIP files? Check these guides for Windows or MacOS.

Step 3: Host your files

Once your files are packaged, upload them to a storage service so you can share them.

Use Kartra’s Media Center

  • Great for small files (under 999MB)
  • Easy to link in emails, pages, or memberships

How to do it:

  1. Upload your files to the Media Center
  2. Copy the direct file link from your library or browse the library from inside a Kartra asset builder

Use cloud storage or other external hosting

  • Needed for larger files
  • Popular options include Google Drive, Dropbox, or OneDrive

How to do it:

  1. Upload your ZIP or individual files to your cloud service
  2. Create a shareable folder or file link
  3. Use that link in your delivery method (email, page, or membership)

Pro tip

If you're delivering paid content, check your sharing settings to make sure files aren't publicly accessible.

Need help? Use these setup guides for Google Drive, Dropbox, OneDrive.