AI text generation is available in your account’s email and SMS composers.

Take note

  • Kartra AI will write an email for you in both Text and Rich HTML modes.
  • To use Kartra AI in Rich HTML mode, you must add a template and any other layout elements to the composer first. When the structure of the email is finished, use Kartra AI to fill it in with an email message.
  • To test multiple versions of the content, add a Split Test to your broadcast. AI generation is available for each version separately.

To access Kartra AI:

  • Open any email or SMS and go to the message composition screen.
  • Click the Generate with AI button to launch the Kartra AI writing assistant.

Click Generate with AI to launch Kartra AI

Generate content

In the AI panel, enter a prompt to tell Kartra AI what kind of writing you need. Make your request as specific as possible, including any titles, dates, or discount codes/amounts that apply to the message you want to send.

Before you submit the prompt:

  1. Select a tone (to influence how the generated results “sound” and “feel”)
  2. Select a language for the generated content
  3. Use the toggle to choose whether to include your AI Business Settings in the request

Click Use Kartra AI to submit the prompt. The AI-generated results will automatically populate in your email or SMS message window.

Pro tip

If you’re new to writing prompts for AI, check out Kartra AI FAQs for some helpful tips.

Refine your results

You can edit the AI-generated results by typing in the composer as you normally would or you can ask the AI to refine them first.

To refine the generated results:

  1. Enter instructions in the AI panel to tell Kartra AI how to adjust the message. 
    • For example, you can ask it to improve the results with directions like: “make it shorter,” “use simpler language,” or “use bullet points.”
  2. Click Regenerate to replace the content with new results.
  3. Continue to refine or click Accept content to accept the AI-generated results.

Review the message carefully to make sure it is correct and complete. You can continue editing the message, finish and save the email or SMS, or start over completely by running the AI again.

Pro tip

If you want to keep the subject line and regenerate just the body of the message or vice versa, copy the portion you like and save it in a separate note. Each time you run the AI tool to replace or refine the results, all content fields will be refreshed.