Integrated SMTP Users Only

STOP: If you configured KartraMail DKIM in the previous step in this guide, SPF has already been provided for you. Skip this guide completely and do not add an SPF record.

If you are using an integrated SMTP service like MailGun or Postmark, however, you may need to add a separate SPF record. If that is the case, proceed with this guide.

This article is part of a series dedicated to helping you set up DKIM, SPF, and DMARC records to authenticate the custom domain email addresses you use to send emails with Kartra.

What is SPF?

An SPF (Sender Policy Framework) record contains a list of services that are authorized to send mail on behalf of a specific domain. It is published in the DNS settings for the domain.

Before diving into the technicalities, let's understand the basics. An SPF record is like a safelist for your emails, telling receiving mail servers that a particular server is allowed to send emails on behalf of your domain. This helps prevent cybercriminals from forging your email address and sending malicious emails.

Using this guide, add or update an SPF record for your domain(s) to designate your integrated SMTP as a service authorized to send mail on your behalf.

  1. Identify Your Sender Domain(s)
  2. Check for Existing SPF Records
  3. Create Your SPF Record
  4. Publish Your SPF Record
  5. Test Your SPF Record

Step 1: Identify Your Sender Domain(s)

Start by identifying the domain(s) you want to protect. Your domain is the part of your email address that comes after the '@' symbol, such as yourcompany.com.

To protect all the email domains you use with Kartra, think about the send-from and reply-to email addresses you use when composing a new email message in your account. The domains you use there are the ones you must authenticate.

Example of the email sender settings in a Kartra broadcast

Example of the email sender settings in a Kartra broadcast

Remember: If you use more than one domain as the sender for your emails, an SPF record must be added to the DNS settings for each one.


Step 2: Check for Existing SPF Records

In some cases, your domain may already have an SPF record in place.

To check, you can use an online SPF record-checking tool or log in to your domain registrar account to review the DNS records that already exist. If you’re not sure how to understand the existing records, your domain provider’s support can help.

  • If there is no SPF record for your domain, you will need to create one.
  • If there is already a record, you must edit the existing record instead.

You can only have one SPF record per domain. Adding additional records will invalidate them all and authentication will fail.


Step 3: Create Your SPF Record

If you don't have an SPF record, it's time to create one. The finished record will be added to your domain's DNS (Domain Name System) settings.

An example of a basic SPF value looks like this:

  • v=spf1 include:smtpserver.net ~all

Contact your SMTP service to find out how to write an SPF record that authorizes their service. They may provide an IP address or a domain that can be added as an include like the example above.

Your SMTP provider will be able to tell you exactly what details to put in the record.

Understanding the SPF Record

The syntax for an SPF record is made up of three parts:

  • A version reference.
  • A list of IP addresses and/or third-party includes authorized to deliver mail for the domain.
  • A final mechanism to define the strictness of the authentication match.

Consider the following example of an SPF record value with multiple authorized senders. The parts are shown here in different colors to show their different functions:

  • v=spf1 ip4:1.2.3.4 include:smtpserver.net ~all
    This record has a version value of “spf1,” and specifies two approved senders for the domain: one by IP address and one by server domain. It ends with a soft fail (~) final mechanism, meaning that any email message where the delivery server does not match the authorized values will be marked as spam.

Step 4: Publish Your SPF Record

Once you've created your SPF record, you need to publish it by updating your DNS settings. To do this, log in to the account where you manage your domain and locate your DNS management panel.

  1. Log into your DNS management console.
  2. Locate the domain you use to send email.
  3. Add a new TXT record to the domain and enter the SPF details:
    • Host: @
    • Value: Paste or type your SPF record in the Value or Content field. Get these details from your SMTP provider.
    • TTL: Default/Automatic
  4. Save the record to publish it.

Example of an SPF TXT record in GoDaddy domain management

Example of an SPF TXT record in GoDaddy domain management

Example of a saved SPF TXT record in GoDaddy domain management

Example of a saved SPF TXT record in GoDaddy domain management

Update an Existing SPF Record

If you already have an SPF record for your sender domain, update the existing record instead of creating a new one.

Having more than one SPF record will invalidate them all.

To add your SMTP service as an authorized sender to an existing record, simply add an include or IP address entry to the existing record. Contact your SMTP service to find out exactly what you need to add.

For example, if your current SPF record looks like this:

  • v=spf1 include:_spf.google.com ~all
    This example record allows mail sent via Google Workspace for your domain.

Add your provider as an additional reference:

  • v=spf1 include:_spf.google.com include:smtpservice.net ~all
    This example record allows mail sent via both Google Workspace and a secondary provider (smtpservice.net is an example only) for your domain.

Step 5: Test Your SPF Record

After publishing your SPF record, it's a good idea to test it to ensure everything is working correctly.

Online SPF record testing tools like Free SPF Record Checker can help you verify if your SPF record is correctly set up. (There are lots of options available! Find one or more than you like and test your record.)

Note that you might need to wait a little while before you can fully confirm that the record is set up correctly. The newly published SPF record may take up to 1 hour to propagate before appearing in the results of your checker tool.