The error IP Blocked when you try to log in to Kartra means your IP address has been temporarily blocked from accessing Kartra servers.
Contact the Kartra support team at [email protected] to resolve the IP block and include the following details:
About your account and activity
- What email address do you use to access your Kartra account?
- What are the most recent actions you completed in Kartra before the IP error appeared?
- If you do not have a Kartra subscription and are attempting to view someone else’s content hosted on Kartra, provide a link to the content you tried to access.
- What error message do you see?
- Attach a screenshot of the IP Block message to your message
- Perform a speed test for your computer: https://www.speedtest.net/
- Attach a screenshot of the speed test to your message
About your IP address and access
- What is the blocked IP address?
- Is your IP address for your home, a hotel, an internet cafe, or something else? Specify.
- Do multiple people use your IP address?
- Do you have or are you using a VPN?
The information above is required for our team to investigate a solution for the IP block. The more details you can provide, the faster your request can be processed!