To download a video that was previously uploaded to your account:

  1. Go to Media > Videos
  2. Find the video you want to download and click the three dots to open the asset menu
  3. Select Get video
  4. In the pop-up window (shown in the following image), select either:
    • Kartra-hosted page to access a download button
    • Source file URL to access the direct file link

Download your video from a Kartra-hosted page or the direct link

Kartra-hosted page

  1. Click the toggle to turn Allow downloads ON
  2. Copy the Link to your video page and visit it in a browser window
  3. Click the Download button below the video player to save the file to your computer

Source file URL

  1. Copy the Source file URL and visit it in a browser window. The file address must end in .mp4.
  2. Depending on your browser settings:
    • A download may begin immediately
    • The video may load in the window. In this case, right-click on the video and select a Save As option from the menu

If you are not able to save the file from the source file URL, try using the Kartra-hosted page instead.