To view sequence analytics, go to Communications > Analytics > Sequences and select the sequence and date range you want to see. Data is displayed in a global overview and in detail.

Global sequence analytics

Global sequence analytics show high-level information about subscription activity, goals met, and revenue gained from automated sequences.

Select one or all sequences and a date range to filter the graph.

Global sequence analytics chart

Metrics current time (not affected by date filters):

  • Active leads: Total number of leads subscribed to the selected sequence(s), either in progress or complete
  • Still running: Number of leads who are still in progress in the selected sequence(s)

Metrics by time period (varies by date range):

  • Subscriptions: Number of new subscriptions
  • Unsubscriptions: Number of unsubscriptions
  • Finished: Number of leads who have reached a complete step in the selected sequence(s)
  • Goals: Number of goals completed after a click-through from a sequence
  • Revenue: Amount of revenue earned after a click-through from a sequence
  • Subscriber value: Average value per subscriber (sum of Revenue divided by Subscriptions)

In detail sequence analytics

Click the In detail tab to view analytics and data for each step in a particular sequence.

Sequence analytics in detail

After selecting a sequence, hover over each email step to see:

  • The number of leads who have gone through that step
  • The number of leads currently on that step
  • The number of recipients (which can be different from leads who passed through depending on your settings)
  • The percentage of leads who received the email that also opened it
  • The percentage of leads who clicked to unsubscribe from that email
  • The number of goals reached
  • The percentage of leads who clicked on links in the email
  • The percentage of spam complaints you received from recipients
  • The total revenue earned through the email

Hover over email steps to see information about recipients

Below the map of the sequence steps is a table with engagement details for each email in the sequence. Click the hyperlinked number in the table to see the leads who took each action.

Sequence automated email analytics