Lead lists are denied for two main reasons:

You will receive an email and an alert message in your account with more details about why your import was denied.

Clean your list and collect detailed information before resubmitting it to Kartra.

  1. Run your list through an email verification service and remove all leads with undeliverable emails or known spam traps. 
  2. Collect information and save screenshots to describe in detail:
    1. Where do the leads come from?
    2. What website URL(s) did you use to build your lead list (starting with https://)?
    3. What working email is connected with the URLs listed above?
    4. When did you last email these leads?
    5. Are your leads either compliant or not subject to GDPR and CCPA or equivalent regulation?

Resources

Verify your leads’ contact information and remove spam traps: