Learn how to add and manage pop-up windows in your page settings to capture your visitors’ attention when they land on your page—or try to leave it.

Pop-ups are content blocks that appear based on visitor behavior. They’re a great way to show messages, offers, or forms at just the right moment.

Key details:

  • Landing pop-ups show when someone loads a page.
    • Set a delay (in seconds) before the pop-up appears.
    • Choose if the pop-up should show on every visit or only the first one.
  • Exit pop-ups appear when a visitor looks like they’re about to leave the page.
    • This happens when the mouse moves toward the top of the screen (on desktop), or when the user scrolls up (on mobile).
    • Choose if it shows every time or just once.
  • Mix and match: You can use both landing and exit pop-ups on the same page.

Looking to trigger a pop-up with a button? 

Learn how to add, customize and link buttons.


Add a pop-up

To create a landing or exit pop-up:

  1. Open the page builder
  2. Go to Settings > Popups
  3. Choose Landing pop-up or Exit pop-up
    • Decide when the pop-up should show. 
    • Browse the available templates and pick one you like
    • Drag and drop it to the designated area.

Kartra page builder with pop-up editing wizard selected, where a Landing pop-up is activated, and a template is dragged onto the canvas.

Customize the pop-up template

Pop-ups use customizable templates, just like other page sections. You can edit the layout or add new items easily.

Here’s how:

  • Click each object in the pop-up to access the editing options. 

Pop-up editing to show button size modification, and inline text being modified.

  • Add components like text boxes, images, or buttons from Components on the left-side.

Pop-up layout in Kartra builder with a separator component being dragged from the builder menu into the pop-up content area.

  • When you're ready, click Done to close the editor. Don't forget to Save and Publish your page.

Manage pop-ups

You can update or remove pop-ups at any time.

To edit a pop-up

  1. Return to Settings > Popups
  2. Select the pop-up you want to change (landing or exit)
  3. Make edits as needed

Kartra builder showing an existing pop-up with image placeholder selected and replaced with image from library.

To remove a pop-up

  1. Click the blue gear icon on the right side of the canvas
  2. Click the X icon button in the section menu.
  3. Press Delete to confirm. 

Section deletion steps in the Kartra page builder to remove a pop-up.